Tag: customer experience management

Katabat Named One of CIOReview’s 20 Most Promising Customer Experience Management Solution Providers of 2018

WILMINGTON, Delaware—April 6, 2018—Katabat announced today that for the second consecutive year, it has been listed as one of the...

READ

Real Talk About Artificial Intelligence: Forrester Says Invest Now

I recently had the opportunity to attend a webinar hosted by LivePerson and featuring Forrester discussing artificial intelligence (AI). Forrester...

READ

Katabat’s CXM Solutions Bolster Flexi’s Customer Service and Bottom Line

Flexi is a leading provider of diversified financial services in Australia and New Zealand specializing in innovative lending and leasing...

READ

Digital Onboarding Hurdles and How to Destroy Them

Digital services have totally transformed banking. Customer experience management today means less free pens and lollipops, and more apps. The...

READ

Latest Katabat Customer Experience Management Releases Target Customer Centricity

Katabat today announced its Katabat 8.1 release, delivering customer-focused improvements to its industry-leading customer experience management solutions. Katabat serves consumer...

READ

New Customer Experience Management Releases Focus on Customer Centricity

We’re happy to announce the release of Katabat 8.1! This release streamlines use for strategists and associates as well as...

READ

Personalize Communication to Drive Loyalty (Or, Why You Need to Know Who You’re Talking To)

Since I last wrote about Accenture’s report, titled “Financial Providers: Transforming Distribution Models for the Evolving Consumer,” I’ve been thinking...

READ

Branching Out: The Value of Self-Service

I recently came upon some interesting statistics showing exactly how mobile we’ve become as a society. First, we’re now seeing...

READ

Request a Demo

Are you interested in learning more about the Katabat platform? Schedule a demo today.