The Platform

Collect more, faster. Powered by machine learning.

Katabat is built to help you collect more faster. For over fourteen years Katabat has been trusted by globally recognized banks and lenders to deliver a powerful, secure, digital-native, omni-channel platform.

Whether you are a Fortune 100 lender or a nimble debt collection agency, we help you deliver results. Our cloud platform offers a full suite of solutions built with award-winning machine learning and a robust strategy engine.

Key Benefits

Improve Collection Rates by 38% or More

Our world-class machine learning continually interprets real-time data to personalize the customer experience to improve collection rates.

Enhance Operational Efficiencies

With intelligent, intuitive automation that continually optimizes to deliver the ideal experience to each customer.

Ready to Go

Our robust and flexible workflow strategies are ready to go when you are and keep getting smarter over time with no machine learning experience necessary.

Reduce Risk & Maintain Compliance

With our pre-configured templates that help you keep collecting 24/7.

What makes Katabat the best collections platform in the market?

Most Reputable

Most Reputable

  • More blue chip client than anyone else, including top banks and lending institutions. Visit our News section to read our press releases with SoFi and Prosper.
  • Gold and Silver Medal Google Kaggle Awards Winner

Most Advanced

Most Advanced

  • Award-winning machine learning technology that learns, grows and enables personalization at scale
  • Automated workflows
  • Consistent and easy communication across all channels

Most Secure

Most Secure

  • Industry-leading service and support
  • Best information security in the industry
  • Fully-auditable compliance engine that lets you implement rules for every jurisdiction

Most Flexible

Most Flexible

  • Modern APIs and integrations with your existing platforms
  • Infinitely and easily configurable to solve problems for both lenders and borrowers
  • User-friendly customer portal for easy payment processing

Best Fit

Best Fit

  • Built by a team of collections executives with deep industry understanding
  • Comprehensive template and tactics repository with proven strategies for email, SMS and phone

Market Leadership

Market Leadership

  • Quickest deployment in the industry
  • We pioneered this industry in 2006 and never lost our hustle
  • More R&D and VC dollars invested in our platform than any competitor

Our Suite of Solutions

Our plug-and-play solutions are designed with the customer in mind. Each solution is easy-to-use, flexible, and learns and grows with its users. Explore our solutions below:

EasyCollect

Collect digital payments simply and easily with digital communications and an emphasis on customer experience.

REACT

Start collecting and interacting with your customers right away with a pre-configured self-service consumer experience tool.

Digital Collections

Execute personalized digital customer communications that drive dollars collected and improved performance.

Unified Collections

Take back control of every facet of your collections strategy all on a single enterprise platform, powered by true machine learning.

  EasyCollect React Digital Collections Unified Collections
Consent Capture  
Omni-channel
Pre-configured templates   
Branded Self-service portal
Abandoned Cart Messaging feature  
Machine Learning
Automated Campaign Workflow
Strategy Engine
Campaign Management   
Content Management   
Work Flow Management   
Standard Reports
Report Builder   
Recovery Accounting    
Agency Management    
Document upload/download   
Agent Desktop    

Straightforward integration with multiple legacy systems and easy for operators, analysts and agents to learn and ramp up to produce results. Powerful strategy engine that works across the customer life cycle. As a top 20 mortgage lender/servicer, compliance was an important factor in our decision to purchase and the platform delivered on each challenging requirement we presented.

SVP, Mortgage Servicing and Default Banking

One stop shopping for my collections reps. Instead of searching several out dated platforms, this product allow them to have all the information at their fingertips. Production and overall associate morale increased drastically.

Senior Manager, Long-Term Care Claims

I have implemented this system in two large consumer leading environments, and its ability to drive efficiency through automated and customized contact strategies are the best I have seen. The workflow design capability is second to none and allow you to control any process end-to-end across multiple touch points and teams. Great product.

Katabat Client

Case Study

Flexigroup Case Study

Legacy infrastructure was limiting Flexi strategic operations, making portfolio integrations expensive and time-consuming. Learn how Katabat delivered a 20% improvement in operating expense and a $1.2M expense savings.

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Case Study

4Finance Case Study: Enabling Sophisticated Strategies, Operations, and Communication on a Global Scale

4Finance’s explosive growth strained its internal capabilities, especially their proprietary collections system. Learn how Katabat drove significant increases in IT savings.

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