Simplify and Optimize Customer Marketing Communications
Plan, execute, and measure successful multichannel campaign management and all customer lifecycle communications on a single, integrated platform with Katabat Unite.
Customer Touchpoints. Optimized.
Katabat Unite delivers everything you need to create, orchestrate, execute, and measure your customer lifecycle communications in one cloud-based location. This is your total solution for all digital customer lifecycle communications, multichannel campaign management (MCCM), and customer data collection. Meet your objectives while reducing costs, increasing revenue, and improving contact penetration.
Realize Your Objectives. Faster.
Our sophisticated solution provides campaign creation, workflow automation, data management, and reporting tools backed by the power of multi-dimensional segmentation, event triggering and real-time decisioning.
Katabat Unite streamlines internal processes to avoid duplicated efforts and compatibility headaches. Customer communications are faster, too, with intelligently automated inbound and outbound messaging.
Engage Customers With Targeted Precision.
When you have a 360-degree view of your operations and the right tools to guide your strategy, it’s so much easier to make the moves that keep good customers engaged.
Design, personalize, and target the right message at the right time with customized collateral via your customers’ preferred channels.
Nurture Profitable Relationships
Our multi-dimensional segmentation gives you the finest level of control over contact strategy. Deploy new offers to your best customers at the perfect moment. Connect powerfully and profitably with new customers.
Katabat Unite ensures that customers can follow through on contact 24/7 via any channel they prefer for better response rates and an improved customer experience.
“Providing our customers with consistent communication regarding their past due obligations through their preferred channel, allows us to maximize collections rates, reduce expense, and improve the customer experience.”