Hone Your Hardship Strategies

Section 72 of Australia’s National Credit Code requires lenders to provide swift but careful consideration to customers who make a declaration of hardship. The process is complex, but if managed properly can have beneficial results for both borrowers and lenders. Katabat and Connected Analytics have partnered to provide a game-changing solution to the challenges of hardship compliance. By combining sophisticated analytics, customer segmentation, and automated workflows, our solution provides the following benefits:
  • Ensure regulatory compliance
  • Improve repayment rates
  • Enhance customer satisfaction
David Grafton, Director of Business Development at Connected Analytics, and Rob Davies, Director of Business Development at Katabat for Australia and New Zealand, recently hosted a webinar introducing this hardship solution. Unsure whether your business requires a hardship solution? Learn hardship best practices and how to navigate emerging hardship management issues—at your own pace. Watch the recorded webinar and get your free hardship self-assessment checklist now.

Leave a Reply

Notify of

We use cookies on this site to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies.